Privacy Policy
Last updated: December 2024
At SideQuest Forge LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and mobile applications.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Email addresses when you subscribe to our newsletter or contact us
- Name and contact information when you reach out for support
- Device information and usage analytics from our mobile applications
- Location data (only when explicitly permitted) for GPS features in PlateTag 66
Automatically Collected Information
When you use our services, we may automatically collect:
- Device type, operating system, and app version
- Usage patterns and app performance data
- Crash reports and error logs to improve our services
- Anonymous analytics data about how you interact with our apps
How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our mobile applications and services
- To send you updates about new features and app releases (with your consent)
- To provide customer support and respond to your inquiries
- To analyze usage patterns and improve user experience
- To ensure the security and proper functioning of our services
- To comply with legal obligations and protect our rights
PlateTag 66 Specific Data
Location Data
PlateTag 66 may request access to your device's location services to:
- Automatically detect nearby states for enhanced gameplay
- Provide location-based features and suggestions
- Track your travel progress across different states
Location access is entirely optional and can be disabled in your device settings at any time. The app will continue to function without location services.
Game Progress Data
We store your game progress and achievements to:
- Sync your progress across devices (if you choose to sign in)
- Provide personalized gameplay experiences
- Enable trip tracking and state collection features
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our business (analytics, hosting, customer support)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing your information
Third-Party Services
Our apps and website may use third-party services for analytics, advertising, and functionality:
- Apple App Store: For app distribution and in-app purchases
- Analytics Services: To understand app usage and improve performance
- Cloud Storage: For syncing game progress and data backup
These services have their own privacy policies, and we encourage you to review them.
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
- Secure hosting and data storage practices
Data Retention
We retain your personal information only as long as necessary to:
- Provide our services and support
- Comply with legal obligations
- Resolve disputes and enforce our agreements
You may request deletion of your personal data at any time by contacting us.
Children's Privacy
Our services are designed to be family-friendly and suitable for all ages. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we have about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications at any time
- Location Services: Disable location access in your device settings
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification (if you've subscribed to our communications)
- Displaying a notice in our mobile applications
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@sidequestforgestudio.com
General Inquiries: hello@sidequestforgestudio.com
Support: support@sidequestforgestudio.com